Dave
When Your Unicorn Employee Gives Two Weeks’ Notice
There is a sad and preventable affliction that seems to affect almost every service-based business (and not just the small ones): denial. Specifically, it is inevitable that every employee is going to leave, and you probably won’t keep your employees until they retire. Yet, I’ve seen business owners and leadership teams put their companies into…
Clichéd Advice
One of my pet peeves is the amount of clichéd advice I hear people spouting. Sometimes, the advice might actually be decent if followed. More often than not, people seem to enjoy repeating sayings depicting the ways they would like to behave. There is an underlying dishonesty in the way people use language. For instance,…
The Myth of the Natural Salesperson
Part of what I didn’t realize when I made my grand belly flop in 2007, the year I first attempted self-employment, was the need to learn fundamental skill sets that were alien to me at the time. One such skill set, among others: I hadn’t learned to market myself. There are a lot of misconceptions…
Reciprocity
A pet peeve of mine: people seem to want to “network” for no apparent purpose. You run into people who want to have coffee and talk about how to help each other. I’ve wasted countless hours of my life having one-time coffee meetings with people I never saw again, or worse…people who showed up with…
When Your Business Feels Like a Job
There are a lot of popular fantasies about self-employment and business ownership. One thing that really irks me about a lot of the online content I read about starting and running a business is how deceptively easy some people make the process sound. I remember seeing a cliche back in the early 2010s, where people…
How Not to Hire a Marketing Agency
For ten years of my career, I did a heavy amount of writing for clients who paid me to help them get their message out. I haven’t provided writing-for-hire services in years, but I still find myself putting my copywriter hat on frequently. In recent months, I’ve considered hiring someone to help me with my…
An Exercise for Creating Discipline
I used to write a lot more often. Those who have followed my trajectory since 2007 know that I used to do marketing and copywriting for a living. Between 2007 and 2012, I used to write much more heavily. I was trying to build a presence online. You could see peaks and valleys in my…
10 Reasons Small Businesses Don’t Hit Their Numbers
Underpricing As counterintuitive as it sounds, you can lose business by not charging enough. Good customers, who appreciate the value of things, will tend to avoid buying the cheapest solution because they will equate low price with low quality. The customers you do get will be a pain in the ass. They complain, blow up…
The #1 Reason Businesses Leave Money on the Table
Small business owners often struggle year after year to bring in enough cash to keep things going. Operating in constant “survival mode” is draining and leads to disillusionment. Most tragically, it usually can be avoided. The irony of the situation is that we tend to ignore our biggest opportunity, even when it is sitting right…
Why Business Owners Undervalue Their Time and Expertise
Being underpaid is quite possibly the number one issue affecting the world’s economy. Many of us have been there at one time or another, working long hours and having to beat the pavement just to find enough low-margin work to scrape by for one more month. The symptoms vary on the outside, but one thing…